If your XBOX One is not receiving current, you may have a few options in this XBOX troubleshooting article. Perhaps the power supply is not receiving enough current to run the console. Or perhaps you are experiencing a glitch when changing the settings for your controller or video display. Either way, we’ve got you covered! Keep reading to find out how to resolve the issue and get back to playing.
XBOX One power supply isn’t receiving current
When the LED light on your Xbox is not on, there is a possibility that the power brick is not receiving any current. Check the power brick by plugging it into a wall outlet but NOT directly into the Xbox. If the LED lights are steady white, the power supply is fine. If the LEDs are orange or yellow, it’s time to replace the power supply. The Xbox One can last up to 10 years if properly cared for.
In most cases, the problem is the power supply. If it isn’t receiving enough current, you need to replace it. It’s easy to do online or contact Microsoft for a replacement. If the console doesn’t power up at all, you may also be experiencing a syncing problem. In such a case, you need to power up the Xbox One console and power up the controllers.
Changing a particular video or display setting may cause your console to glitch
The Xbox One console may display corrupted or no-signal images if you try to change the resolution or refresh rate. If you’re using a 4K/120Hz TV, the resolution or refresh rate may be corrupted if you’ve tried to change the resolution and refresh rate. Try setting your console to 4K60 or 4K120 without VRR, but be aware that your console will automatically return to the previous setting after 15 seconds.
If you’re using the Xbox One on a TV, try changing the input source. If the HDMI port is damaged, you may experience a flickering black screen. You may also have damaged HDMI ports. If that doesn’t solve the problem, you can try changing the video and display settings on your TV. Once you’ve done this, you can restart your Xbox One to return it to its normal state.
Changing a particular DNS setting may be the problem
If you are experiencing the error “DNS is not resolving the server names”, it could be your network settings. If your network connection is wireless, it may be because your modem or router is not working properly. If so, try changing to wired and see if that solves the problem. If not, then it is possible to solve the problem manually.
To troubleshoot Xbox, you can use the built-in test tool. First, turn off the Xbox. Make sure the power cord is unplugged. Then, unplug the router or modem. Once you have reconnected the Xbox, you can test the network connection again. Changing the DNS settings may be the solution. However, if these do not solve the problem, you may need to try the next solution.
Changing the DNS settings on your Xbox may be the culprit. To do so, you should open Settings on the console. Click on Network. Next, select Advanced settings. Here, you can use the controls to select the DNS settings you want. Alternatively, you can change DNS settings manually by going to the console’s settings page. This step will let you validate the DNS address and fix the DNS issue.
Changing a particular controller setting may be the problem
If your Xbox 360 controller is unresponsive, you may be experiencing connection problems. In such a case, it’s likely that the controller is faulty and needs to be re-synchronized with the console. To resolve the problem, follow these steps. First, disconnect the controller from the Xbox One and its other peripherals. If you can, connect the controller to the console via USB cable.
Changing a specific controller setting may be the culprit. If you’ve tried to change the setting in the Xbox Family Settings app, but still experience problems, the solution may lie in changing a particular controller setting. In addition to the controller’s sensitivity, you must check the settings of the console and other wireless devices nearby. Changing a particular controller setting may be the cause of the problem.